Implementing Shared Services
Municipal Implementation Tool #025

Implementing Shared Services

Product No.: MIT025
Date Published: 06/2013

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This brochure discusses the intricacies of municipal shared services including legal issues, types of shared services agreements, how to conduct a feasibility study, and methods of service delivery. In the 9-county DVRPC region, shared services occur at every level of government and are much more widespread than the number of formal service sharing agreements indicates. Indeed, the shared service model has been embraced by members of both political parties as a fiscally responsible method of service delivery. In many cases, sharing services allows municipalities to decrease both the cost and the complexity of the services they provide to their constituents while providing a higher level of service overall.

Geographic Area Covered: New Jersey, Pennsylvania

Key Words: Shared services, performance measurement, municipal performance, feasibility studies, municipal cooperation, merger, annexation, consolidation, shared service agreement, capital-intensive service, labor-intensive service, service transfer, centralized administration, contracting, multi-municipal comprehensive planning, Municipal Assistance Program, councils of government (COG), Local Unit Alignment, Reorganization, and Consolidation Commission (LUARCC), Gloucester County

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DVRPC’s publications or portions of publications can be translated in alternative languages and formats if requested. To request translation, please submit the form below. You can also contact DVRPC’s Office of Communications & Engagement at 215-592-1800 or public_affairs@dvrpc.org.

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The Delaware Valley Regional Planning Commission (DVRPC) fully complies with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, Executive Order 12898 on Environmental Justice, and related nondiscrimination mandates in all programs and activities. DVRPC's website, www.dvrpc.org, may be translated into multiple languages. Publications and other public documents can usually be made available in alternative languages and formats, if requested. DVRPC’s public meetings are always held in ADA-accessible facilities, and held in transit-accessible locations whenever possible. Translation, interpretation, or other auxiliary services can be provided to individuals who submit a request at least seven days prior to a public meeting. Translation and interpretation services for DVRPC’s projects, products, and planning processes are available, generally free of charge, by calling (215) 592-1800. All requests will be accommodated to the greatest extent possible.

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