Case studies were prepared to document local and national planning efforts and projects that represent good practice, and are examples of “Gaps and Bridges” strategies in action. You can find the full 2024 ETA report here, including the 2024 case studies at the end of the associated sections.
2024 Service Case Study: Camden Loop
Camden Community Partnership (CCP) launched the Camden Loop on-demand ride service in June 2023. The Camden Loop is an example of how providers can design and adapt transportation options to meet the needs of their communities.
2024 Funding Case Study: Hop on the Bus! Creating Greater Awareness and Increasing the Rider Experience on JARC Bus Services
In 2024, the Greater Mercer Transportation Management Association (GMTMA) was awarded DVRPC’s Travel Options Program (TOP) funding to increase awareness and usage of the Job Access and Reverse Commute (JARC) services available in Mercer County through increased marketing of the ZLine and Route 130 Connection programs.
2024 Data Case Study: FindMyRidePA
FindMyRidePA is a service provided by PennDOT that allows users to identify transportation options available to them based on various eligibility criteria.
2024 Service Coordination Case Study: NJ Transit’s Senior Coordination Administrator
In 2023, NJ Transit created a Senior Coordination Administrator role in the Local Programs Department. This role was instituted to assist in federal compliance, development, and participation including oversight in county-level CHSTPs.
2020 Case Study: Maryland Transit Administration's InReach Program
The MTA InReach program was developed to provide a forum for drivers, maintenance staff, and management to give feedback to the agency with the goal of addressing lapses in communication amongst policymakers and service operators.
2020 Case Study: Fare Capping Programs in Portland, Oregon and Dallas, Texas
This case study provides two examples of fare capping, an alternative payment approach that allows users to pay for monthly passes by purchasing one fare at a time up to the equivalent cost.
2020 Case Study: New York City Fair Fares Program
This case study looks at New York City's Fair Fares program which provides half-priced fares for low-income residents.
2020 Case Study: Transportation Network Company Equity Initiatives
This case study looks at recent equity initiatives developed by TNC providers to improve access to rides for low-income, disabled, and senior populations.
2020 Case Study: Updates to Mercer County TMA’s ZLine Service
This case study looks at the expansion of Mercer County TMA's Zline Service, which provides access to warehousing jobs via shuttles that connect to existing NJ Transit bus routes.
2016 United We Ride: Coordinating Human Transportation Services in Gloucester County, New Jersey
The United We Ride case study examines lessons learned from a traditional, county-level CHSTP update process.
2016 Putting the Equity Through Access (ETA) Map Toolkit to Work in Lower Bucks County, Pennsylvania
This case study demonstrates how the Map Toolkit and its priority score can be used at the local level to prioritize transportation improvements.
2016 Haddon Avenue: Using Health as a Lens for Improving Transportation Planning
This case study, which looks at Haddon Avenue in Camden City, New Jersey, explores how public health considerations can be incorporated into corridor plans.
2016 The ZLine: Planning Transportation Collaboratively to Close Employment Access Gaps in Trenton, New Jersey
The ZLine Shuttle Bus, a service provided by Greater Mercer TMA and Amazon, increases job access for some of Mercer County’s poorest residents.