In 2020, DVRPC’s ETA project team hosted and led many workshops attended by transit users and providers who work closely with residents who rely on low-cost public ADA-accessible transportation. The gaps and bridges outlined in the 2020 CHSTP focused predominantly on transit users. For the 2024 update, the ETA team shifted its engagement and outreach to emphasize conversations with direct and indirect transportation providers with continued input from organizations that work closely with transit users who rely on low-cost, accessible transportation.
The ETA team surveyed and interviewed both direct and indirect providers to better understand the challenges and opportunities they encounter in connecting vulnerable communities with essential services and to understand the experiences and needs of these vulnerable communities. Findings from stakeholder interviews, along with input from the project advisory committee and community groups, formed the basis for the “Gaps and Bridges” document that updates the region’s CHSTP priorities.
Survey Participants, Questions, and Responses (Appendices B and C of the 2024 ETA report)
Example of Equity Through Access stakeholder interview presentation